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A separate fully compiled multi-user program which allows access to the Customer Care - Enquiry System ONLY.  This is useful for Administrative officers who may be recording and following-up enquiries that enter your department and whom only require access to enquiries. The system also includes all the enquiry reports available from within CES. The included Enquiry browse window allows for easy selection of required records. Users are also able to view/print any Notices or Orders that have been cross-referenced to enquiries. The system is fully password protected (accessed/maintained via CES), no limit has been placed on the number of users that may use Front-Desk or concurrently gain access to records held in the enquiries sub-system.

Access is also provided to our useful note-it's mini CES E-Mail sub-system in order that messages may be electronically sent to other CES users.

Our Enquiry System is as powerful as any enquiry/complaint logging system on the market and is as powerful as ours (see DES). CES front-Desk may not be purchased by any users not already using CES - if you require this functionality take a look at DES!

 

 

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