The three major aspects of CES include :- 

• Asset Register, a database of all sites and operations to be completed at each site, along with all contract documentation and evaluation reports.

• Day-To-Day contract management which includes the handling all enquiries, raising of Orders for non-cyclic/extra work, Negative Orders (used to cancel cyclic work), Rectification Notices, Defaults, and Contract Monitoring.

• Finance sub-system automatically calculates payments and analyses both paid and uncommitted budget balances. CES is a fully compiled windows program and includes possibly the largest library of ready-to-run reports available in any contract management program. 

• Our Basic Document Manager allows any files to be associated with records held in CES including Digital Images, WP files, AVI files, Spreadsheets etc.  These documents may be automatically launched from within CES!
   

Asset Register

Logging of all sites and operations to be carried-out at each site - lower level working data may also be recorded and summarised.  Each site can accommodate work from multiple cost centres.  Any number of site notes may be added to each location.  Each site may be linked to digital images or directly linked to maps held on MapInfo/GIS via MapX ocx.  A large number of reports are available and "ready-to-go" - ranging from the production of bills of quantity, contract evaluation to full period worksheets and workbooks.  A what-if sub-system is provided to test changes to the asset register prior to permanent modification.  For audit purposes, CES automatically tracks all changes to the Asset Register.  Provisional work may also be logged and analysed against each site - this facility is important for estimating provisional/contingency budgets. Further facilities allow users to log information down to plot or house level.

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Day-to-Day Management

Enquiries/Customer Care Sub-System - Any number of user definable enquiry types may be set-up to record everything from Vandalism and Complaints to Item Faults and Accident Reports.   Any number of notes and letters may be logged against each record.  The Enquiry Sub-System available within CES is as powerful as any Enquiry System on the Market and has been designed in such a way that it may be used by the Department as a whole to log all incoming calls of any type.  A separate multi-user program may also be purchased to front-end enquiries for use by general admin staff or on a front-desk (see CES Front-Desk).  The included reports not only assist with customer care but analyse it via aged enquiry summaries and pie charts based on raised and completed dates.

Orders - several types are available and the stage of processing is automatically tracked.  An order wizard makes raising an Order a breeze, via Order Profiling the process of raising an Order is even further "speeded-up".  Any number of operations may be logged against each order and a memo field is used to allow users to write additional notes.  Details are automatically recorded of when and who raised/last modified each record.  Orders may be re-allocated to any contractor on file, CES automatically calculates prices based on the selected contractors schedules of rate, a further facility allows an overall percentage uplift to be added - an uplift may also be added on a line by line basis.  If CESLink is used the time and date of download to the contractor is automatically logged.

Notices - several types/stages are available.  Any number of operations to be rectified may be logged against each notice and the user may select each operation from a full list or from a list displaying only those items carried-out at the specified site.  Standard notes may be set-up in CES to further speed-up the creation of new notices.  A digital picture may be attached to each notice and printed as required.  To keep training to a minimum, the same wizard used to create orders is used when creating notices, view screens allow notices to be viewed in a myriad of ways.  If CESLink is used by the contractor, the time and date of download is automatically recorded. 

Contract Monitoring - A percentage of site records may be randomly selected and created on CES.  In-built reports provide full analysis based on recorded standards (A to D).  On-screen data-entry is swift employing buttons to enter standards against each operation type.  A site note may be added at time of completion of the monitoring sheet.

Contractor Monitoring - CES can also produce full period worksheets which may be sent to contractors and/or used by clients to monitor contractor performance.  Notice summaries may also be used as a further indicator of contractor performance.
 

Orders and Notices may be cross-referenced to enquiries.

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Payments

The Payments Sub-System provides for the automatic calculation of actual payments and production of management reports, including budget forecasts based on actual and committed amounts. CES not only handles multiple contracts, but also multiple contractors working on each contract. CES also handles single sites with multiple cost centres, contracts with differing start/finish dates, multiple Sets of Schedules of Rate, 12 and/or 13 payment periods, average or actual period payments.  Powerful ready to run reports also show budget and uncommitted balances down to cost centre level. Links can be built to directly send information to your corporate financial system. Further facilities are provided for special end-of-year functions, rate uplifts, and budget management.

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Other Information

All data may be analysed in a large number of ways including by Contract, Area, Ward, Site Type, Site, Cost Centre, Job Type and Operation. Each report allows user definable selection of data at runtime via Q&A.  All reports allow the user to preview data, print data to disk, print multiple copies, select pages to print, the user may even type a note at runtime to be included on the printed report.

CES MOD - A separate password protected program that allows high security users to... View Audited Records, globally copy operations and modify Job Codes.  For maintenance purposes it also allows you to delete old audited records maintained by CES when modifying contract work.

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Document/File Manager

A basic document/File management system is available within CES to attach any type of document including Digital Images, WP files, AVI files, Spreadsheets etc. to most records.  Via associated file management techniques these documents may be opened/edited directly from within CES.  CES therefore acts as a library/central registry for all digital information pertaining to contracts and sites held in your department.

Security

Often skipped over but of much importance is the question of system security.   Within CES security may be set to individual user requirements. Facilities allow CES users to configure individuals user access level to the Asset Register, to raise Orders/Notices, to certify Orders/Notices for payment, to set access to the payments sub-system, schedules of rate and many other areas of CES. Needless to say a name and password must be entered at start-up to gain access to CES. Users may themselves change their own password at any time.  CES also contains it's own compressed backup and restore system.

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General Information

CES requires no third party programs - on modern computers it flies along at light speed!

CES is multi-threaded and multi-tasking - allowing the user to open and work on many screens, and whilst still open run reports. CES includes re-sizeable windows and auto iconisation.

CES is Future Proof - using Open Database Connectivity via ODBC - programs such as Access, Excel (via MS Query), Crystal Reports or Paradox may directly read and report on data held in CES (purchased separately, includes both 16 & 32 bit versions).

CES is user friendly - having been designed from the ground-up with the user in mind CES follows standard windows behaviour reducing training requirements.  Brief help messages automatically pop-up as the mouse moves over the screen, full context sensitive help is always available at the press of a button. We are so confident of it’s ease of use we are the only company (we are aware of) that are prepared to send out FULLY WORKING demonstration disks of our software (time limited) - Should you require it, training and consultancy is available at very competitive rates!

Please Note : The above is a brief synopsis of just some of the capabilities available within CES!

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